What does the shipping cost?
We provide FREE shipping for all orders of INR 1000 and above or for the products mentioned with free shipping. For order value of less than 1000, we charge a nominal shipping fee of INR 80 for Andhra Pradesh, Karnataka, Kerala, Tamil Nadu, and Telangana. INR 120 for Other places in India. For Xpress shipping, please refer to the section below.
How can I check the delivery status of my order?
When your order is despatched, you shall receive an email and SMS with the courier details. You may go to the links provided in the emails to track the courier status by entering your courier AWB nos. Or, you may use the following links to track your shipment: Click for online tracking of DTDC or call their Regional Office no.
In how long will the product be delivered?
The estimated delivery time for Andhra Pradesh, Karnataka, Kerala, and Telangana will be in 2-4 working days. Next-day delivery within Tamil Nadu. For the rest of India, we estimate 4-5 working days for transit. For Bulky Items, remote areas, or where statutory entry documents are required, there may be further delay, depending upon courier services in the area. We have Express Delivery (Next Business Day) services for a few locations, please refer to the section below for more details.
An email communication shall be sent to you once the order is shipped with all shipping details. To request an “Out of Stock” item, please use the "Notify Me" option on the product page. We use reputed courier services for speedy delivery. However, if we do not have any courier agency service available in your area, we will try to make alternate arrangements or we may even have to regretfully decline your order.
I need the product urgently! Can you deliver my order in 1 day?
Yes, we do have an Express Delivery service for NCR which delivers your order to you the Next Business Day. This service is applicable for Online Payment mode only and a charge of Rs. 200 is applicable on your total cart value. For using this option, please select the "Xpress Delivery" option during checkout. If you do not see this option during checkout, you may call us for help. Kindly place orders BEFORE 4 pm to get delivery on the next day of ordering.
Any orders placed AFTER 4 pm on and/or any customization of the product (including but not limited to Stringing of Racquet) will add one extra day in delivery in this service. "Business Day" does not include Sundays, National holidays, Bank Holidays, or any Force Majeure events. If we fail to deliver the product the next day, the Rs.200 Express service charges shall be refunded back to you. Please note that in case of Cancellation of order or Exchange of an order (including but not limited to changes in Size / Colour), the Express service charges shall NOT be refunded.